Current location:politics >>
Sky is back online following a five
politics67962People have gathered around
IntroductionIt's one of the most popular broadband networks in the UK, but Sky experienced technical issues this ...
It's one of the most popular broadband networks in the UK, but Sky experienced technical issues this morning that left customers without internet.
According to Down Detector, more than 700 customers across the country were affected by an outage that started around 6am BST today.
Sky already said it would be conducting 'essential maintenance' leading to an 'intermittent or complete loss of broadband' between midnight and 6am.
But customers were reporting problems after this, with many taking to X (Twitter) to complain.
One frustrated user posted: 'what is the score? No sky broadband/wifi in the Preston area since early hours. The teenagers will be waking up at some point and it will turn into the Hunger games if not sorted.'
It's one of the most popular broadband networks in the UK, but it Sky experienced technical issues this morning that left customers without internet
According to Down Detector, more than 700 customers across the country were affected by an outage that started around 6am BST
READ MORE Instagram, WhatsApp and Facebook went down worldwide for 3 hours
All three apps are owned by Mark Zuckerberg's company Meta
AdvertisementOf those who reported problems, 93 per cent said it was with their internet, four per cent with their phone, and three per cent a 'total blackout', according to Down Detector.
Sky told MailOnline that this issue was affecting a 'small number' of customers in specific areas and was not a national issue.
A Sky Broadband spokesperson said: 'We are aware of an issue impacting some Sky Broadband customers.
'We're working to get these impacted customers back online as soon as possible.'
At around 11:20 BST, the spokesperson told MailOnline that services had returned for customers.
Last night, Sky confirmed the planned maintenance work would affect people in the Gloucestershire area and gave a list of affected towns and cities, including Gloucester, Cirencester, Tetbury and Cricklade.
However, Down Detector said the issue was much more widespread than this, listing Manchester, Bolton, Birmingham and parts of London among the affected areas.
Northern customers also shared their problems on X, with one saying: 'is there a problem with sky broadband in Bury??
One frustrated user posted: 'what is the score? No sky broadband/wifi in the Preston area since early hours
Despite Sky suggesting the outage only affects Gloucestershire, this user in Bury reported having problems
'I don’t seem to have any internet connection and I’ve tried unplugging my hub etc and still nothing!! It’s been down since 4.30am?'
Another user replied: 'Just came onto Twitter to try and see if I was the only one.
'We’re in Totty [Tottington] and it’s down, I’ve tried everything. Meant to start work (from home) at 7'
On a discussion page on the Sky Community website, a Sky staff member posted at 8:32am: 'We're aware of a multiple exchange outage affecting Broadband and Talk customers in the Bury area, including; Accrrington, Ashton on Ribble, Atherton, Catforth, Great Harwood, Kikham, Leigh, Ramsbottom, Tottington, Culceth, Bury and Culcheth.
'We apologise for the inconvenience but have the correct people working on it.'
One customer replied: 'We do not have internet connection. Have unplugged everything twice and rebooted but still no connection for the past two hours.'
Another simply said: 'This is absolutely ridiculous.'
Sky customers can check the status of their Sky internet by clicking this link and entering their landline number.
Five tricks to cut broadband costs
Switch provider
Save money at the end of your contract — new customers often get cheap introductory offers which can mean you pay up to 90 per cent less than with a standard tariff.
Broadband customers who switch away from the 'big four' providers (BT, Sky, TalkTalk and Virgin Media) typically save as much as £190 on their bill; those with a TV and broadband deal could save over £200.
Always haggle
Call to challenge your bill and save an average of £85 a year. Customers of the major providers usually save most, with the average Three customer shaving £45 off their bills.
Avoid price rises
Consider switching to a provider that doesn't have price rises baked into its contracts.
Hyperoptic, SSE, Utility Warehouse and Zen Internet never hike prices midway through a contract.
Bag extra discounts
Some providers offer mobile and energy deals or discounts on other services. For example, EE, Virgin Media and Vodafone offer discounted mobile phone deals, while SSE and Utility Warehouse often offer cheaper broadband and energy bundles.
Refer a friend
Many broadband providers offer bonuses if customers refer a friend. These usually come as a gift card, but some providers offer bill credit or money off your tariff.
Source: Which?
Tags:
Reprint:Friends are welcome to share on the Internet, but please indicate the source of the article when reprinting it.“International Interactions news portal”。http://algeria.whetstonetavern.com/html-35d199962.html
Related articles
Milwaukee election leader ousted 6 months before election in presidential swing state
politicsMADISON, Wis. (AP) — Milwaukee’s election leader has been ousted by the mayor in a surprise move tha ...
【politics】
Read moreNew US inflation data 'along the lines' of what Fed wants, Powell says
politicsThe latest U.S. inflation data are "along the lines of what we would like to see," Federal ...
【politics】
Read moreQueen Letizia and King Felipe of Spain visit Queen Sofia, 85, in hospital
politicsQueen Letizia of Spain visited Queen Sofia in hospital on Thursday evening - as she now enters her t ...
【politics】
Read more
Popular articles
- Husband of Florida woman missing in Spain is charged with her disappearance
- US House passes controversial surveillance bill on 4th attempt
- Queen Letizia dons a chic trouser suit to attend national awards ceremony with King Felipe
- Not b***** likely! How straight
- Olivia Newton
- US, UK intelligence leaders raise fresh alarms about Chinese espionage
Latest articles
They shared a name — but not a future. How two kids fought to escape poverty in Baltimore
US, UK intelligence leaders raise fresh alarms about Chinese espionage
My turn now...The royal mother
RICHARD EDEN: Revealed
I have the largest penis in Britain
Archbishop of Canterbury says Kate Middleton conspiracy theories are nothing more than 'old
LINKS
- Trump hush money trial: 7 jurors picked, 11 more needed
- European far
- Italy seeks G7 message to de
- Legislation would give tax credits to companies that help workers afford childcare
- A storm dumps record rain across the desert nation of UAE and floods the Dubai airport
- Gilbert dominant on mound and gets help from Rodríguez in the field as Mariners top Reds 3
- Columbia University president to testify in Congress on college conflicts over Israel
- Defense and security among key issues in EU Parliament elections, survey shows
- Lululemon partners with Team Canada after Nike was called out for Team USA kits ahead of Paris 2024
- Mookie Betts ties career high with 5 hits as Dodgers beat Nationals 6